Cici4d cares about every member's privacy. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information when you use our platform. Your data security is our top priority.
All data transmitted between your device and cici4d servers is protected with bank-grade 256-bit SSL encryption. This means your sensitive information — such as account details and financial data — cannot be intercepted by any third party.
Cici4d has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes. Your data belongs entirely to you, and we only use it for purposes you have consented to.
Every cici4d member has the right to access, correct, and request deletion of their personal data at any time. We provide a simple, transparent process for you to manage the personal information stored in our systems.
Member data is stored in enterprise-grade data centres with multi-layered security systems including advanced firewalls, 24/7 monitoring, and regular backups. Physical access to servers is strictly restricted to authorised personnel only.
The cici4d Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) and international data protection standards. We ensure all our data handling practices are aligned with applicable legal requirements.
You have full control over the marketing communications you receive from cici4d. Unsubscribe from any marketing mailing list at any time through your account settings, without affecting important account-related notifications.
This Privacy Policy is published by cici4d Entertainment Ltd ("cici4d", "we", "us") and applies to all users accessing the cici4d website at cici4d.live, the cici4d mobile app, and all related services. We understand that your trust is our most valuable asset, and we are fully committed to protecting your privacy.
This document clearly explains what personal data we collect from you, why we need it, how we use it, who we may share it with, and what your rights are as the owner of that data. We believe transparency is the foundation of trust, which is why we strive to explain all of this in plain, easy-to-understand language.
By using the cici4d platform, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to request account closure and data deletion.
The cici4d Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. We update this policy regularly to ensure it always reflects best practices in data protection.
Cici4d collects your personal data through several means — directly from you during registration and platform use, automatically via tracking technologies, and in some cases through trusted third parties. Below is a summary of the data categories we collect:
| Data Categories | Type of Information | Resources |
|---|---|---|
| Identity Data | Full name, identity card number, date of birth, gender, KYC document images | Registration / KYC |
| Contact Data | Email address, phone number, residential address | Registration |
| Financial Data | Bank account number, bank name, deposit and withdrawal transaction records | Payment Processing |
| Technical Data | IP address, device type, web browser, operating system, session data | Automatic |
| Usage Data | Game history, betting records, active hours, game preferences | Automatic |
| Communication Data | Chat history with customer support, feedback, complaints | Direct Interaction |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data categories such as health information, political views, or religious beliefs unless specifically required and you have given explicit consent.
Cici4d uses collected personal data solely for legitimate, stated purposes. We will not use your data for any other purpose without first obtaining your consent. The primary purposes for data use are as follows:
We will send you information about cici4d promotions, bonuses, and special offers only if you have given consent to receive marketing communications during registration or through your account settings. You may withdraw this consent at any time.
Cici4d does not sell or rent your personal data to any party. However, in the course of operating the platform, we may need to share certain data with the following parties, who are bound by strict confidentiality obligations:
All third parties we work with undergo a rigorous security assessment process and are bound by data protection agreements requiring them to safeguard your information to at least the same standard we uphold.
In some cases, your data may be processed or stored outside Malaysia by our service providers. When this occurs, we ensure that such data transfers are carried out with adequate safeguards and in compliance with applicable legal requirements.
Cici4d retains your personal data for as long as necessary to fulfil the original purpose of collection, or for as long as your account remains active, whichever is longer. After an account is closed, we are still required to retain certain records to meet our legal and regulatory obligations.
When data is no longer needed, we will securely delete it or anonymise it using methods that ensure it can no longer be linked back to you.
As a cici4d member residing in Malaysia, you have the following rights regarding your personal data that we hold. We are committed to helping you exercise these rights easily and without unnecessary barriers:
Request a copy of all personal data we hold about you in a readable format.
Request correction of any inaccurate or incomplete personal data in your account.
Request deletion of your personal data when it is no longer needed for its original purpose, subject to legal obligations.
Object to the processing of your data for direct marketing purposes at any time without providing any reason.
Request restriction of your data processing in certain situations, such as while you are disputing the accuracy of that data.
Receive your personal data in a structured, machine-readable format for transfer to another service provider.
To exercise any of the above rights, please contact the cici4d Privacy team via Live Chat on the platform. We will respond to your request within 30 business days. Some requests may require additional identity verification to ensure the security of your data.
Cici4d uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognise you on subsequent visits and personalise your experience.
We use several different categories of cookies:
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the cici4d platform. Your cookie preferences can be managed through the Privacy Settings page in your account.
Cici4d implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Data security is not merely a commitment — it is embedded in every aspect of our operations.
In the event of a data breach that may affect your rights and freedoms, cici4d will notify you and the relevant authorities within the timeframe required by law, in line with Malaysia's PDPA compliance requirements.
The cici4d platform may contain links or references to third-party websites or services. These links are provided purely for informational convenience and do not constitute our endorsement or support of the content, products, or services found on those websites.
Cici4d is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every website you visit. Once you leave the cici4d platform, our Privacy Policy no longer applies.
The cici4d platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Account registration by minors is strictly prohibited.
If you believe your child under the age of 18 has registered an account or provided personal information to cici4d, please contact us immediately. We will take prompt action to delete the information and close the account in question.
Cici4d uses age verification technology during the registration process to ensure only individuals aged 18 and above are permitted to use the platform. If you become aware of any underage individual using this platform, please report it to us immediately.
Cici4d reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new service features. Any material amendments will be communicated to you via in-platform notification or email at least 14 days before they take effect.
The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. We encourage you to check this page periodically for any changes. Continued use of the cici4d platform after amendments take effect will be considered acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the cici4d Privacy team is here to help. We are committed to responding to all privacy-related enquiries within a reasonable timeframe.
You can reach us through the following channels:
We aim to respond to all privacy-related enquiries within 5 business days. For more complex requests such as full data access or data deletion, the maximum processing time is 30 business days in accordance with PDPA requirements.
Cici4d ensures your personal data is protected at all times. Register an account today and enjoy a safe, transparent, and trusted online gaming experience in Malaysia.
By registering, you agree to the Terms and Conditions and Privacy Policy cici4d.