Terms and Conditions cici4d — The Complete Guide for Members

1 Introduction & Acceptance of Terms

Welcome to cici4d, an online entertainment platform operated and owned by cici4d Entertainment Ltd. These Terms and Conditions ("Agreement") form a legally binding contract between you ("Member" or "User") and cici4d regarding your use of our website, mobile app, and all services offered through our platform.

By completing the registration process, accessing your account, or using any cici4d service, you confirm that you have read, understood, and agreed to be bound by all terms contained in this document, including our Privacy Policy and Responsible Gaming Policy, which form part of this Agreement.

2 Account Eligibility & Registration

To register for and use cici4d services, you must meet all of the following eligibility criteria:

• Be at least 18 years old on the registration date;
• Residing in Malaysia or a country where the use of online gaming platforms is permitted;
• Possess full legal capacity to enter into a binding agreement;
• Has never been banned or suspended from any cici4d platform previously;
• Register under your own name only — third-party or proxy accounts are not permitted.

Each individual is only permitted to hold one active account at any one time. Holding multiple accounts — whether under the same or different identities — is a serious violation that may result in all related accounts being suspended and balances forfeited.

During registration, you are required to provide accurate, complete, and current information including your full name, identity card number, date of birth, phone number, and a valid email address. cici4d reserves the right to request identity verification documents (KYC) at any time to verify the information provided.

3 Account Management & Security

You are fully responsible for maintaining the confidentiality of your account login details, including your username and password. cici4d recommends using a strong and unique password, and enabling the two-factor authentication (2FA) available on our platform for added protection.

All activity that occurs within your account — whether carried out by you or by any third party with access to your login credentials — is entirely your responsibility. cici4d is not liable for any losses arising from unauthorised access to your account where such access results from your own negligence.

If you suspect your account has been compromised or your login credentials have been exposed, please contact the cici4d customer support team immediately via 24/7 Live Chat. We will take prompt action to secure your account.

4 Deposits & Payment Methods

Cici4d accepts deposits via a range of payment methods popular in Malaysia, including FPX bank transfer, Touch 'n Go eWallet, GrabPay, DuitNow, and listed cryptocurrencies. All available payment methods will be displayed during the deposit process in your account.

The minimum deposit amount is RM 30 per transaction, while the maximum limit depends on your chosen payment method and account verification level. Successful deposits will be credited to your account within minutes.

• Deposits may only be made from an account or wallet registered under the same member's name;
• Cici4d does not accept third-party deposits under any circumstances;
• Any deposit suspected of originating from illegal activity will be reported to the relevant authorities;
• Cici4d does not charge processing fees for deposits; however, your payment provider may apply their own charges.

All transactions on the cici4d platform are processed in Malaysian Ringgit (MYR). If you make a deposit in another currency, the prevailing exchange rate will apply and cici4d is not responsible for any discrepancies arising from exchange rate fluctuations.

5 Fund Withdrawal

Cici4d members may submit a withdrawal request at any time, provided all applicable conditions have been met. Withdrawals will only be processed to a verified bank account or digital wallet registered under the same member's name.

The minimum withdrawal amount is RM 50 per transaction. Withdrawal processing times are as follows:

• Bank Transfer / FPX: Within 24 hours on business days;
• Digital Wallet (TNG / GrabPay): Within 1–4 hours;
• Cryptocurrency: Within 1–12 hours depending on the blockchain network;
• VIP Withdrawal: Priority processing within 1 hour.

Before the first withdrawal is processed, members are required to complete the KYC verification process by uploading a valid identity document. This is a standard procedure that safeguards your funds and ensures compliance with anti-money laundering regulations.

6 Bonuses & Promotions

Cici4d offers a variety of bonuses and promotions from time to time as a gesture of appreciation to our members. Each bonus has specific terms and conditions that will be clearly stated on the relevant promotions page. The general terms applicable to all bonuses are as follows:

• Each bonus type may only be claimed once unless otherwise stated;
• Wagering requirements must be met before any winnings derived from a bonus can be withdrawn;
• Bonuses have a set validity period — expired bonuses will be cancelled automatically;
• Cici4d reserves the right to withdraw or modify any bonus at any time without prior notice;
• Any attempt to abuse the bonus system, including opening multiple accounts to claim bonuses, will result in cancellation of all bonuses and further action taken against the accounts involved.

The cici4d VIP Programme offers exclusive benefits to loyal members, including higher withdrawal limits, special bonuses, and access to a dedicated personal account manager. VIP levels are updated automatically based on your gaming activity.

7 Game Rules

All games offered on the cici4d platform are powered by Random Number Generator (RNG) technology that has been certified by an independent auditing body. This ensures that every game outcome is truly random and fair for all players.

In Live Casino games, a real dealer conducts the game live via video streaming. Results recorded by the system are final and binding on all parties. Should any discrepancy arise between the visual display and the system records, the system records shall prevail.

• Bets may only be placed during the designated betting period set for each game;
• Bets placed cannot be cancelled once the betting window has closed;
• Winnings will be automatically credited to your account balance after each round is completed;
• Any technical issues that occur during gameplay will be resolved based on the transaction records stored in our system.

8 Prohibited Conduct

To maintain a fair and safe gaming environment for all members, the following activities are strictly prohibited on the cici4d platform:

• Registering or operating more than one account;
• Using bots, automation software, or any third-party tools designed to gain an unfair advantage in games;
• Colluding with other players to manipulate game outcomes;
• Exploiting bugs or system vulnerabilities to gain unauthorized advantages;
• Money laundering or use of funds from illegal sources;
• Abusing the bonus system in ways not intended by cici4d;
• Threatening, insulting, or harassing cici4d staff or other members.

Cici4d operates a sophisticated 24/7 monitoring system to detect any suspicious activity. Violations of any of the above prohibitions may result in immediate account suspension or termination, forfeiture of all funds in the account, and reporting to the relevant authorities where necessary.

9 Account Suspension & Termination

Cici4d reserves the right to suspend or terminate any member's account at any time if there is reasonable evidence of a breach of these Terms and Conditions. Account suspension may occur without prior notice in cases involving fraud, collusion, or illegal activity.

If an account is suspended for reasons other than a terms violation, cici4d will notify the member via email or their preferred communication channel, explaining the reason for the suspension and the steps required to resolve the issue.

Members also have the right to close their account at any time by contacting the cici4d customer support team. Any valid remaining balance will be returned to the member upon completion of the required verification process, provided no fraud cases or term violations are under investigation.

10 Privacy & Data Protection

Cici4d is committed to protecting the privacy and personal data of all our members. The collection, use, and storage of your personal data is governed entirely by our Privacy Policy ours, which forms part of this Agreement.

Your personal data is used only for the stated purposes, including identity verification, transaction processing, service communications, and compliance with legal obligations. cici4d will not sell, rent, or share your personal data with third parties for marketing purposes without your consent.

All data stored on cici4d servers is protected with 256-bit SSL encryption, along with appropriate technical and organisational security measures to prevent unauthorised access, data loss, or destruction.

11 Disclaimer & Liability Limits

The cici4d platform is provided "as is" without any warranties, express or implied. cici4d does not guarantee that the platform will be available without interruption, free from bugs, or suited to every user's specific requirements.

To the extent permitted by applicable law, cici4d is not liable for any indirect, consequential, special, or exemplary losses arising from or related to the use of the platform, including loss of profits, loss of data, or business interruption.

Cici4d is not liable for losses arising from events beyond our reasonable control (force majeure), including natural disasters, large-scale network disruptions, or actions taken by government authorities.

12 Terms Amendment & Governing Law

Cici4d reserves the right to modify, add, or remove any part of these Terms and Conditions at any time in line with operational needs or regulatory changes. Members will be notified of material amendments via an in-platform notice or email at least 7 days before they take effect, except in urgent circumstances requiring immediate changes.

Continued use of the cici4d platform after any amended terms take effect constitutes your acceptance of and agreement to those changes. You are encouraged to review this Terms and Conditions page periodically to stay informed of the latest terms.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with this Agreement shall first be resolved through good-faith negotiation. If a resolution cannot be reached, the dispute will be referred to binding arbitration in accordance with procedures set by cici4d.